Hospitality Assistant

  • Display Salary:
  • Date Posted:
    10 Sep 2019
  • Advertising End Date:
    23 Sep 2019
  • Vacancy Type:
Role Outline

For nearly 150 years, we have been fulfilling our vision of inspiring artists and audiences worldwide with the magic of the iconic Royal Albert Hall; creating life-enriching, unforgettable experiences for everyone. Hosting 390 events a year in the main auditorium and more than 800 in other smaller spaces, the Royal Albert Hall stands true to its original purpose of promoting the Arts and Sciences. As a charity, the Hall is dedicated to maintaining the Grade I listed building and giving access to all.

Our vision and values

Our vision is to inspire artists and audiences worldwide with the magic of the iconic Royal Albert Hall, creating life-enriching, unforgettable experiences for everyone. The Royal Albert Hall is more than just a building. Together we are…

One team. Passionate. Open to all.

The role

We are looking for an Assistant/administrator to join our Hospitality Team. The Hospitality Team are responsible for developing, selling and delivering hospitality package experiences and private room hire events.

Responsibilities include assisting with all incoming enquiries to the team for hospitality packages, room hire and the wider hospitality offer, supporting the Hospitality Senior Sales Executive by responding to simple sales enquiries and prioritising incoming enquiries, inputting all customer information and queries into database and print, administer and package tickets for hospitality packages. They will also support the Senior Hospitality Sales Executive with developing marketing and promotional plans and create and send information letters for all hospitality packages and room hire.

The person

The ideal candidate will be self-motivated individual with an efficient, organised and methodical approach, have excellent attention to detail and be able to work under pressure, prioritising work to meet tight deadlines.

If you are a positive and proactive individual, a team player who works collaboratively with all departments, show pride and passion in all that you do and have a flexible and adaptable attitude then please take a look at our job description to decide if the role is right for you.

No agencies please.


The closing date for all applications is midday on 23 September 2019.


The Royal Albert Hall is a registered charity (no. 254543) and strives to be an equal opportunities employer.