Display Salary
£25,000 per annum
Vacancy Type
Full time

Role Outline

The Royal Albert Hall is one of the world’s most iconic entertainment venues, with an unrivalled history of events and performances from world-class artists.

The Retail and Merchandise department deliver both the Royal Albert Hall retail offer and the event merchandise in the building. These departments contribute to important revenue generation for the Hall while working to extend and enhance the customer experience, with the overall vision to create unforgettable experiences for our audience and artists. The Retail team has recently redeveloped the onsite shop, as well as launching an online store. As a result there are ambitious income targets for 2021 and beyond. 

We are seeking an experienced and creative retail professional with strong experience in e-commerce to support delivery of ambitious growth targets. The successful candidate will support the team in the delivery and development of the e-commerce and onsite offering. You will be a key player in ensuring product is set up, received, distributed and controlled accordingly and will help manage our online retail sales including pick and pack and customer service.

The ideal candidate will have a proven track record of strong attention to detail, with good written and verbal communication skills. You will be able to demonstrate a high level of operational, planning, organisational and interpersonal skills. Experience using Shopify, Photoshop and customer service is highly desirable. 

Hours of work are typically Monday- Friday 9:00-17:30 but flexibility of working hours is dependent on operational needs, with some weekend and evening worked needed on request.

Please see the job description for more detailed information about the role.

The closing date for all applications is 6pm on Wednesday 11 August 2021.

The Royal Albert Hall is a registered charity (no. 254543) and strives to be an equal opportunities employer.

The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.

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