Hospitality Manager (Maternity cover for 9 months)

  • Display Salary:
    £37,000 pro rata
  • Date Posted:
    08 Feb 2019
  • Advertising End Date:
    22 Feb 2019
  • Vacancy Type:
    Fixed term contract
Role Outline

For nearly 150 years we have been Inspiring artists and audiences worldwide with the magic of the iconic Royal Albert Hall; creating life-enriching, unforgettable experiences for everyone.  Hosting over 380 events in the main auditorium and more than 400 in other smaller spaces, it stands true to the vision of Prince Albert in promoting an understanding and appreciation of the Arts and Sciences.  As a charity the Hall is dedicated to maintaining the Grade 1 listed building and to giving access to all, through an eclectic mix of events, a thriving education programme and a range of daytime activities.

This is an exciting opportunity for an experienced hospitality professional to lead and develop the hospitality and room hire business at the Royal Albert Hall. We are seeking a driven and effective manager, with a strong sales record, who will be responsible for the sales of hospitality packages, private room hire and events at the Hall. The Hospitality Manager will be responsible for driving growth through clear strategy, providing excellent levels of service and ensuring effective planning and operational delivery.

The post-holder will work with the internal teams and promoters to effectively develop, market and operate hospitality on a wide variety of shows throughout the calendar. They will oversee the sales, planning and operational delivery of all packages and private corporate events to ensure the best possible customer experience is delivered. As part of the broader Hospitality team, the role will also work closely with the head of department on operational planning and initiatives with the Hall’s caterer.

The post-holder will lead a small but effective team and provide strong leadership for the business unit. They must be a strategic thinker who can implement plans and strive to achieve challenging financial targets for the department.

To be considered for this role you should have proven management experience, worked preferably within a performing arts venue, the ability to operationally plan and deliver events or hospitality, a proven track record for building and maintaining professional working relationships and achieving revenue targets. Applicants should be experienced in managing a team.


No agencies please.

The closing date for all applications is 12 noon on Friday 22 February 2019.


The Royal Albert Hall is a registered charity (no. 254543) and strives to be an equal opportunities employer.